Returns & Exchanges

Cancellation Policy
We allow for cancellations and/or changes to be made to orders within 24 hours of the order submission. All items are handmade to order so we are unable to change or cancel your order after 24 hours. 

 

Returns & Exchanges
PJP will happily return & exchange unworn, non-customized items for domestic orders within 30 days of your delivery date. 

For returns: head to your accounts page and click "Return" on your order. 

For exchanges: Fill out this form and our team will respond to you via email with further instructions.

International returns & exchanges will be handled on a case-by-case basis. Please email us at info@puddlejumperpups.com for more information.