The Pup-Up Shop Terms

 

What is The Pup-Up Shop?
The Pup-Up Shop is a place for dog parents to lean into puppy parenthood while spoiling themselves. All items in the shop are carefully curated from vendors that have the same quality standards as we have always had at PJP. Most items are handmade by like-minded artisans that we have come to know and love. 

 

Will my Pup-Up Shop items ship with my PJP Handmade items?
Our Pup-Up Shop items are all located in our GA Headquarters and ship directly from there. Our PJP Handmade items are made to order specifically for your pup by seamstresses across the US and require a longer lead time. Pup-Up Shop items typically will not ship with PJP Handmade items. If you have any questions about your specific order please feel free to reach out to us via email at info@puddlejumperpups.com.

 

Are Pu-Up Shop Items eligible for the B2G1 offer?
No. Only PJP Handmade items are eligible for our Buy 2 Get 1 Free discounting. Any future discounting on Pup-Up Shop items will be clearly stated. 

  

Can I return or exchange an item from The Pup-Up Shop?
We do offer even exchanges for items purchased from The Pup-Up Shop. You will need to request an exchange via our exchange portal. Shipping fees may apply and are dependent on the weight and size of the item(s) in question.

 

Are Pup-Up Shop items eligible for wholesale discounting?
No. Because most of these items are sourced from other vendors they are not eligible for wholesale discounting. 

 

 For any other questions or concerns please feel free to contact us at info@puddlejumperpups.com